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Cancellation & Refund Policy
Cancellation & Refund Policy
How cancellation and refund rights are determined, and how to request cancellation of an engagement.
Policy
Effective date: September 14, 2026 · Last updated: September 14, 2026
1. Governed by the Written Agreement
Cancellation and refund rights are determined by the nature of the engagement, the work performed, applicable law, and the client’s written agreement. Each client receives applicable cancellation, refund, and termination provisions before entering into an engagement.
2. How to Request Cancellation
Clients seeking to cancel an engagement should contact Stream Strategies Group using the contact information contained in their agreement. If you do not have your agreement to hand, you may contact info@streamstrategiesgroup.com or 877-708-0103 and we will direct your request appropriately.
3. Work Already Performed
Amounts earned for services already performed may be subject to the terms of the applicable agreement and applicable law.
4. No Blanket Policy
Cancellation and refund rights depend on the nature of the engagement, services performed, the applicable client agreement, and applicable law. Applicable cancellation, refund, and termination provisions are provided to clients before entering an engagement.
Because engagements differ substantially in scope, duration, and structure, Stream Strategies Group does not apply a single fixed cancellation or refund rule to all engagements. The terms that apply to you are the terms in your agreement.
5. Completed Work
Completed client deliverables produced through the effective cancellation or termination date are provided to the client, subject to the applicable agreement.
6. Contact
Stream Strategies & Investments LLC
4445 I-30, Suite 2, Mesquite, TX 75150
info@streamstrategiesgroup.com · 877-708-0103
Questions about this document may be directed to info@streamstrategiesgroup.com or, for regulatory, dispute, and compliance matters, compliance@streamstrategiesgroup.com. Stream Strategies & Investments LLC, 4445 I-30, Suite 2, Mesquite, TX 75150. 877-708-0103.